Student Support Services

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Program Description

The program provides opportunities for academic development, assists students with basic college requirements, and serves to motivate students toward the successful completion of their postsecondary education. Student Support Services (SSS) projects also may provide grant aid to current SSS participants who are receiving Federal Pell Grants. The goal of SSS is to increase the college retention and graduation rates of its participants as well as provide transfer assistance.

Participant Eligibility for Program Services

To receive assistance, students must be enrolled or accepted for enrollment in a program of postsecondary education at a grantee institution.

  • Income Eligible: Income eligibility is determined by the federal government. Income eligibility is based on taxable income and the number of people living in the house.
  • First – Generation College Students: First – generation college students are students whose parents/guardians did not earn a bachelor’s degree.
  • Students with Disabilities: Students who have documented disabilities meet the eligibility criteria for Student Support Services.
Student Support Services Application Instructions:
  1. Select "Dependent Student” or "Independent Student”
  2. Complete "Student Information” portion
  3. Complete the Dependent Students Only or Independent Students Only (corresponding to the selection you made at Step 1)
  4. *Independent Students – It is very important that you answer all of the questions as accurately as possible and it is super important that you list your TAXABLE INCOME (NOT the Adjusted Gross Income)
  5. *Dependent Students - It is very important that you answer all of the questions as accurately as possible and it is super important that you list your PARENTS’ TAXABLE INCOME (NOT the Adjusted Gross Income)
  6. Sign in the signature box (with a stylus or your finger on your cell phone or your mouse on your computer)
  7. Input the Date
  8. Click Submit

Please complete the Student Support Services Application to apply for the program.

Tutoring Services

The Center for Academic Excellence (CAE) operates as a professionally staffed academic enrichment (AE) tutoring center. The CAE is furnished with computers and a resource library equipped with educational software (CDs/DVDs) designed to serve enrolled HCC students. The CAE’s qualified staff consists of one full-time coordinator, one part-time CTE assistant/tutor, peer/professional tutors (1) SSS professional tutor, and federal work-study students. It houses various courseware and high-tech software selected by instructors to support their curriculum and to meet the needs of students. Students have access to a black and white printer, audiovisual equipment, headphones, academic enrichment resources, and study skills material.

CAE Location

Learning Resources Center (LRC/library)
Room 336
The CAE is a component of the Student Services/Enrollment management department and supervision. Due to the limited space and computers in Room 336, additional conducive educational environments are provided.

CAE Hours of Operation

Fall and Spring semester hours:
Monday through Thursday: 8:00 a.m. - 5:00 p.m.; Friday: 8:00 a.m. - 3:00 p.m.
Evening hours are available by appointment and request.

Summer semester hours:
Monday through Thursday: 8:00 a.m. - 7:00 p.m.
Closed on Fridays.

Career Center/Computer Lab Usage

Location: 323b

Reservations for Computers in the Student Support Services Career Center are now available. The Student Support Services is serving students who are enrolled for the current semester. Reservations are recommended. Students may be turned away due to lab capacity or lack of available computer stations. Students must show a picture ID for entry.

The lab is open during posted hours for currently enrolled students to access computers to complete coursework. Staff will be on hand to assist students as needed.

  • Available computer session times: 9:00, 11:00, 1:00, 3:00
  • Sessions limited to 90 minutes per student, per day.
  • Reservations can be made up to 14 days in advance.
  • Call Student Support Services to make a same day appointment.

Contact your SSS Advisor today to make reservations!


Individual and group advising on school-related issues is available to all program participants. Campus visitations to four-year colleges are scheduled to explore various college/career opportunities. In addition, guest speakers, workshops, and seminars are scheduled in order to promote students’ personal growth and development.

Advising Hours

Monday – Thursday: Spring/Summer/Fall – 8:00 a.m. – 5:00 p.m. (Walk – ins are accepted)
Friday: Spring/Fall – 8:00 a.m. – 3:00 p.m., Summer – Closed

Supplemental Grant Aid

Supplemental Grant Aid is a financial award available to participants through a generous grant from the SSS grant provided by the U.S. Department of Education. Student Support Services Supplemental Grant Aid is intended to meet the following goals:

  • Improve student retention by supplementing financial assistance for students with unmet financial need.
  • Improve academic success by reducing the number of hours students need to work.
  • Provide incentives for students to make timely progress in their degree program and to successfully complete their remedial coursework.
  • Demonstrate support for students who are actively using SSS resources to facilitate their academic needs.

Contact our offices tor the eligibility requirements to receive grant aid funds!

HCC TRiO Student Support Services Alumni Testimonials

  • Larrel Lewis – Learning & Success Coach (HCC Mentorship Dept.)
  • Lydia Kearney – Social Worker (Halifax County Schools)
  • Sophia Brinkley – Administrative Assistant – (Halifax County Department of Social Services)
  • Darrell Newsome – Sergeant (Roanoke Rapids Police Department)
  • Sabrea Newsome – Nursing Assistant (ECU Health North in Roanoke Rapids)
Contact Us

Mr. Willie L. Hardy Jr.
Program Director
Department: Student Services
Phone: (252) 536 - 7290
Office: 322 A

Ms. Donna Cooper
Data/Retention Specialist
Department: Student Services
Phone: (252) 536 – 7208
Office: 322 B

Ms. Laura Zollicoffer
Student Development Advisor
Department: Student Services
Phone: (252) 536 – 6359
Office: 318