North Carolina Community College System 2008 Critical Success Factors
Factor I:  Core Indicators of Student Success

(Performance Measures and Standards)

In response to a special provision of the NC General Assembly, the State Board of Community Colleges approved, in 1999, twelve performance measures and standards to enhance accountability in North Carolina Community Colleges.

In the 2007 Session, the General Assembly approved modification to the North Carolina Performance Measures and Standards as adopted by the State Board of Community Colleges.  As a result, the number of performance measures was reduced to eight. 

Each college is required to publish its performance ratings on these eight measures.  The data represent 2006-07, as shown in the North Carolina Community College System's 2008 Critical Success Factors Report.     A copy of the report can be found at:  http://www.nccommunitycolleges.edu/Publications/docs/Publications/csf2008.pdf

Measure	NCCCS Performance Standard	HCC Status
1. Progress of Basic Skills Students	75%	75% Met
2. Passing Rates on Licensure & Certification Exams	Aggregate pass rate: 80% Any single reported exam: 70%	Aggregate pass rate: 75% Number single exams less than 70% pass rate: 1 Not Met
3. Performance of College Transfer Students	83% Equivalent to native UNC sophomores and juniors (87% with GPA >= 2.00 for report year 2006-07)	2005-06 transfer cohort 67% Not Met
4. Passing rates of Students in Developmental Courses	75%	73% Not Met
5. Success Rate of Developmental Students in Subsequent College-Level Courses	80%	82% Met
6. Satisfaction of Program Completers and Non-Completers	90%	95% Met
7. Curriculum Student Retention and Graduation	65%	61% Not Met
8. Client Satisfaction with Customized Training	90%	93% Met